In February, during National Grid’s Project Expeditor Kickoff Meeting, IMEC was presented with the 2018 Project Expeditor Award for Customer Satisfaction. In her presentation remarks, Marie Raphael of National Grid described the process of surveying customers with recently completed energy-efficiency projects regarding the satisfaction and value provided by Project Expeditor firms. IMEC received the highest rating, along with notable positive comments.
“Knowing that customers are pleased with our work and are willing to say so in a private survey is very meaningful,”
said IMEC president Joe D’Ambrosio, “It's touching to receive such recognition because we put our hearts and souls into doing the right thing in every facet of each project."
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